The NCS Receiving Department opens packages each morning and immediately verifies
that the descriptions and number of items listed on the submission invoice correspond
to the actual coins in the package. The information is entered into the NCS computer
system so the coins can be tracked throughout the conservation process by invoice
or submitter number. Once the submission has been processed the coins are bar coded
and prepared for evaluation. Submissions are evaluated and conserved in the
order they are received unless the submitter has requested to "expedite" the submission
for an additional fee. You can be confident that your submissions to NCS are maintained
in a secure environment. Our sophisticated security system is designed to allow
for constant surveillance of your coins from the moment they are received.
The conservation process begins with an evaluation. This is just as important as
the actual conservation treatment, since choosing the appropriate treatment requires
knowledge of the materials used to create coins and the contaminants that may affect
them. Evaluators examine each coin in detail to determine what, if any, conservation
should be undertaken.
Using state of the art techniques, along with decades of knowledge and experience,
NCS experts can conserve your coins professionally and responsibly.
Before returning your coins to you, an NCS shipping department employee will verify
the method of shipping you selected on the invoice and prepare the coins for delivery.
As in all steps of the process, the descriptions and number of items listed on the
submission invoice are checked against the actual coins in the package. The coins
are shipped back in special, protective boxes and sealed to prevent accidental or
unauthorized opening of the box while it is in transit. Unless otherwise indicated,
all coins will be returned by Registered Mail, which is the most secure method for
shipping items of value and will be fully insured. For information on rates, please
review the schedule of
Rates for Domestic US Registered Mail
(pdf). If you wish to ship via Fedex, Express Mail or UPS, you must complete an
NCS shipping information form.
If your submission contains coins that are conserved and graded as well as coins
that are not conserved, you will receive the graded coins from NGC in one shipment
and the other coins directly from NCS with a reason why conservation was not performed.