Numismatic Guaranty Corporation
May, 2002  
 
 
 
 
1. Welcome to the first edition of the NCS
     monthly E-newsletter!
2. NCScoin.com is LIVE!
3. NCS Named Conservation Service of
     Choice by the ANA
4. Policy Changes - Effective Immediately
5. Accepting Coins from your Customers
6. NCS Featured in Coin World
7. We Want to Hear From You
8. NCS Welcomes New Staff Member
9. NCS Show Schedule

UPCOMING EVENTS

June 6-8
Long Beach Expo

Long Beach Convention Center
Long Beach, CA


July 5-6
The Clearwater Coin Show

Harborview Center
Clearwater, FL


July 26-28
Wespnex Coin & Currency Show

Westchester County Center
White Plains, NY


 

Welcome to the first edition of the NCS monthly E-newsletter!

Our newsletter is designed to promote a better understanding of the conservation and preservation of coins, and how it serves to expand and enrich the hobby of numismatics. Each month we will bring you interesting articles written by conservation experts at NCS as well as thought-provoking articles by guest contributors.

We hope you enjoy this first edition of the NCS E-newsletter, and we look forward to your feedback.

NCScoin.com is LIVE!

With the debut of our e-newsletter also comes the premier of the NCS website: www.ncscoin.com.

The website contains volumes of information about the company, the staff, submission procedures, guidelines and a gallery of before and after photographs.

"The website was a mammoth project, but the results speak for themselves," says Brian Silliman, Assistant Director of Operations and Conservator. "We are very pleased with the website and hope that collectors and dealers take advantage of the information on it, which will be continually updated.

The website will continue to evolve as a resource for the hobby as more information, articles and photographs are added.

A highlight of the website is the e-booklet, "The Conservation of Coins; A Buyers Guide." This booklet was originally published by NGC, PNG, ICTA, PCGS and ICG. It is probably the best source for understanding the differences between cleaning, restoration and conservation.

NCS Named Conservation Service of Choice by the ANA

In March of 2002, NCS was named the conservation service of choice by the American Numismatic Association.

"We are pleased to offer this new affiliation to the ANA membership," says ANA President John W. Wilson. "Naming NCS as our official conservation service allows ANA members to have their coins professional conserved and hopefully will lessen the number of coins seen in the marketplace that have been damaged by amateur conservation and cleaning."

The ANA Museum Services Department offered conservation services to its members until late last year. NCS will now conserve coins, tokens and medals for the ANA museum and its 30,000 active members worldwide.

Policy Changes - Effective Immediately

Payment for Submissions - Only credit cards will be accepted as payment for evaluation and conservation services. NCS accepts American Express, Master Card and Visa. To expedite submissions and their return to you, all authorized dealers and submitters must have a credit card on file. If you wish to charge your submission to a different credit card than is on file, you may do so by writing the card on the submission form. If you do not have a credit card on file, your submission will not be accepted or it will be held until an account
is supplied.

Submission forms - All submissions must be received on an original NCS submission form. NCS can no longer accept submissions on invoices or NGC submission forms. Submission forms must also be filled out completely to avoid processing delays. If you need submission forms, call NCS customer service at 1-866-627-2646 ext. 212.

Optional Services - If you want any of the optional services such as "Expedite", "Submit Coins for Grading" or "Grade Protection" you must check the appropriate boxes on the submission form.

Updating Dealer Information - In the coming weeks, some of our dealers and authorized submitters will receive forms to complete to update their membership files. This information is extremely important and helps us process and track your submissions, manage your account and provide better customer service. This information is required as an Authorized Dealer and Submitter.

Accepting Coins from your Customers

NCS only accepts submissions from its Authorized Dealers, ANA members in good standing and paid Collector's Society members. NCS does not accept coins directly from the public. Only Authorized Dealers can submit coins on behalf of the public or their clients.

Public submissions must be submitted under the dealer's NCS number and a Third Party Consent Agreement must accompany the submission. This is a very important document and is designed to ensure the owner of the coins understands the services provided. It also limits the dealer's liability when submitting coins that are not his or her own.

When submitting coins from your clients, keep in mind that coins that were not conserved are returned by NCS and coins that were graded after conservation will be returned by NGC in separate packages. Be sure to have a copy of the invoice for your records so you can get the coins back to the right person.

NCS allows its member dealers to add a surcharge to submission fees. Only Authorized Dealers may submit coins from the public. If you are interested in taking submissions from your clients, refer to the information on public submission in your dealer packet. If you need a copy of the Third Party Agreement call NCS customer service at
1-866-627-2646 ext. 212.

NCS Featured in Coin World

NCS is featured in the April 22nd edition of Coin World. Starting on page 1 with color before and after photographs of a recent submission, the article provides information on the company, our services and clarifies some of the common misconceptions about conservation, cleaning
and restoration.

"This article is a step in the right direction for Coin World in trying to get the facts straight and report accurate information," says David Camire, NCS Director of Operations. "In the future, we hope to be able to provide informative articles on conservation to numismatic publications and promote a better understanding of conservation and preservation of coins versus cleaning and restoration."

 

We Want to Hear From You

In a few weeks, you will receive a survey about NCS services. The questions in the survey will help us evaluate our current services, make improvements and changes, but most importantly, it will help us better meet your needs as a dealer and collector. Please take a few moments to complete the survey and send it back.

If you would like to tell us about your experience with the service so far, you can also send us an email at CShappell@ncscoin.com.


NCS Welcomes New Staff Member

Chris Shappell joined the NCS staff in April. Chris comes to NCS from Delaware and takes on a number of duties including customer service, submission management and conservation.

Chris is a former ANA Museum intern with a background in conservation, grading, authentication and attribution. "We expect Chris will be a tremendous asset to the company as he is knowledgeable and experienced with ancient and modern coins, tokens and medals," says Brian Silliman. "As the service continues to grow, we will continue to seek out talented numismatists, that we feel will meet our high standards for professional excellence."


NCS Show Schedule

NCS accepts submissions at most coin shows that our official grading service, NGC, attends. If an NCS representative is not present at the show, you can pick up forms and leave submissions with NGC customer service.

NCS submissions received at shows will be mailed back to you. We do not offer a "Walkthrough" or same day/next day submission like grading services. If you need coins for an upcoming show, we recommend sending them to NCS headquarters at least 2 weeks in advance. Our current turn around time is ten business days. If you need coins returned faster than that, you should select the "expedite" service option.

Long Beach, California
June 6-8, 2002.

Clearwater, Florida
July 5-6, 2002

White Plains, NY
July 26-28, 2002



 

How do I ship my coins for conservation? Click here to find out.

Want to discuss your collection with fellow coin enthusiasts? Or do you have a question you need answered? Chat with other collectors in our online Discussion Forums.

NCS is the conservation service of choice of the ANA.

866-NCS-COIN
www.ncscoin.com
Numismatic Conservation Services
Legal Disclaimer
Subscribe       Unsubscribe       Change Email