Announcement of Changes to Terms of Service
Posted on 12/28/2005
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On the eve of our five year anniversary, NCS is introducing several important modifications to our terms of service. When we opened our doors in early 2001, there was no model for professional numismatic conservation, and for decades coins had been ruined by the ill-advised use of improper materials and techniques. In the years since, we have invested heavily in research and development, refined our own techniques, and made essential conservation services widely available to the numismatic community. NCS’ consistency in delivering a high quality output has elevated numismatic conservation to a truly professional level.
Everyday we use our acquired skills to assure the long-term preservation and high visual appeal of numismatic properties. Treatments pioneered by NCS have assured that tens of thousands of coins will be preserved for future generations of collectors. This extends to extreme conservation cases of coins being exposed to fire, flood, and sea water. We have cultivated relationships with the American Numismatic Association and the Professional Numismatists Guild, which emphasize the benefit and demand for these services. Recently, we began a consultancy project with the Smithsonian Institution to safeguard our country’s numismatic treasures.
Beginning January 1, 2006, we are introducing several changes to our terms of service which correspond to the maturity of our business and improvement in our capabilities. NCS will no longer offer a grade guarantee on certified coins, tokens, and medals submitted for conservation. Significant advances in our evaluation process have mitigated the need for such a guarantee. In conjunction, we will be capping our conservation fees at $2,500 per coin, and our evaluation fees at $1,000 per coin. Additionally, our fees for services have been standardized for all coins regardless of value. An evaluation fee of 1% of the owner’s declared value will be charged for all conservation submissions. When conservation services are performed, an additional fee of 3% of the owner’s declared value will be charged. A minimum evaluation fee of $5 per coin and a minimum conservation fee of $15 per coin apply.
All coins received for conservation after January 1, 2006 must be accompanied by our new submission form to acknowledge the changes to our terms of service. You can contact NCS customer service at any time should you need new submission forms or if you have any questions about these changes.
We look forward to being of continued service and appreciate your considerable support of our products and services. Best wishes for the holiday season and the new year!
David J. Camire